Sales

This one-day interactive workshop brings the most high-impact skills and strategies from MSCI’s Adding Value Through Inside Sales curriculum. It’s a must-attend for inside sales professionals and managers who want to make the most of customer interactions and optimize existing account relationships. Participants will learn and practice: • Ways to leverage their personal sales approach to […]

In today’s competitive business environment, clients look to us to be problem solvers, educators, negotiators, change agents and more. Effectively managing a desk or territory, particularly in a challenging marketplace, takes not only the proper product knowledge and skill sets, but also the proper mind-set. Staying energized and focused is as much a part of […]

The role of the inside salesperson is key to your company’s goal of building ongoing profitable customer relationships. Generally the most frequent contact point between your business and its buyers, the inside salesperson’s ability to meet and exceed customer expectations can make the difference between the customer viewing your company as either a vendor or […]

The time management issues faced by inside sales professionals require solutions and approaches specific to their role and realities. Through this one-day workshop, new in 2019, participants learn to minimize job-specific challenges and distractions by prioritizing outcomes over activity, and focusing on results that benefit customers, the company and themselves. It will enable new and […]

This intensive one-day training program improves sales skills, from prospecting and planning to closing and follow-up. Students learn the importance of planning their strategy, from identifying qualified prospects to preparing their call plan. They discover how to use available resources and technology to maximize their coverage. This course helps salespeople learn key skills that make […]

Negotiation Selling is intended for experienced sales professionals who must sell value to justify price, terms and conditions. All selling is becoming negotiation-selling and the side better prepared ends up as the winner. So often salespeople “cave in” and succumb to the customer on price. The tendency is to quit selling during price discussions. Remember, […]

This advanced sales program, developed especially for Sales Professionals and Managers, will give you proven techniques for landing and retaining important accounts. Moving away from familiar selling patterns can be painful, and given the slightest opening, even the best- intentioned salespeople revert to pushing products and services. The problem with product selling is severe. It […]